Industries · Retail & e-commerce
The branch is waiting. We load, drive, deliver.
Branch supply, return bundles, promotion drops, same-day B2C. ISG drives direct from your warehouse to the branch ramp or to the end customer, no hub and no groupage delay.
- Same-day possible
- B2B & B2C
TÜV Süd certified
Same-day
Branch and end-customer delivery
100.000+
shipments per year
28
countries in service area
24/7
Dispatch with a human
Why ISG for retail
Branch, hub, end customer, one dispatch for everything.
A classic parcel network is not enough when the branch is waiting for the promo goods or the customer wants same-day. We drive direct, with a fixed price and no groupage risk.
Branch supply
A single branch or a tour with several stops. We coordinate delivery windows with branch management, with a gate stamp as proof.
Promo drops
Promotional goods to all branches by the cut-off date. We load centrally, distribute straight to the sales floor, with no warehouse stopover.
Same-day B2C
Same-day delivery to the end customer with a fixed delivery time. Photo handover and tracking, also to private addresses.
Return bundles
Return collection runs from a branch to the central warehouse. Bundle pickup, load securing, one fixed price per tour.
Delivery without a ramp
Pop-up store, private address, city branch without a forklift. The tail-lift sets pallets down at the vehicle, with no equipment on site.
Cross-border B2B
Direct trip to all 28 countries of our service area. Also cross-border, with local customs formalities.
Fleet for retail
Caddy to tractor-trailer, depending on the tour.
Four classes for retail and e-commerce: a Caddy for the city branch, a tractor-trailer for the weekly full load to the hub.
Caddy
ab 49 €
Fastest city van. One pallet, on the road in minutes.
- Nutzlast
- 400 kg
- Volumen
- 1 m³
- EPAL
- 1
Bus-Koffer
ab 69 €
Closed box for safe transport of sensitive goods.
- Nutzlast
- 1.200 kg
- Volumen
- 16 m³
- EPAL
- 4
Planen-Sprinter
ab 119 €
Tarp Sprinter, flexible loading from any side.
- Nutzlast
- 1.150 kg
- Volumen
- 8.5 m³
- EPAL
- 8
LKW 7,49 t
ab 159 €
Mid-tier, 15 pallets, fast, agile.
- Nutzlast
- 2.200 kg
- Volumen
- 31.6 m³
- EPAL
- 15
LKW 11,99 t
ab 189 €
Solid mid-class for longer routes.
- Nutzlast
- 5.000 kg
- Volumen
- 42.3 m³
- EPAL
- 17
Sattelzug
ab 249 €
Full truck load, 24 t and 34 pallets direct.
- Nutzlast
- 24.000 kg
- Volumen
- 84.8 m³
- EPAL
- 34
Sattelzug Mega
ab 279 €
Mega trailer, 3.00 m inside height for bulky goods.
- Nutzlast
- 24.000 kg
- Volumen
- 101.1 m³
- EPAL
- 34
Promo starts tomorrow?
Dispatch answers the phone. Fixed price in 10 minutes, pickup the same day, delivery on time for the opening.
Four typical retail cases
How retail planners book ISG.
Examples from recent weeks, trimmed to the essentials.
Promo
Promotional goods in 80 branches.
A fashion campaign starts on Thursday. We load centrally on Wednesday, distribute overnight to 80 branches, with a gate stamp as delivery proof.
Same-day B2C
Premium delivery on the cut-off date.
An e-commerce premium promise: ordered today, delivered today. We pick up from the warehouse and deliver in person to the private address by 6 pm.
Returns
Return bundle to head office.
A return collection run from five branches to the central warehouse. Bundle pickup with a handover protocol, one fixed price for the whole tour.
Pop-up
Pop-up store without a ramp.
A city pop-up store, no forklift on site. The tail-lift unloads an 800 kg display right at the vehicle, with no equipment from the branch.
It's that easy
Booked in three steps.
Online or by phone. You choose the path, we handle the rest.
Pickup
73037GöppingenDestination
20100MilanoLetterParcelPallet01 / 03
Enter the job
Online in 2 minutes or a quick call. You tell us what, when and where.
- Fixed price119€
binding · 6 min
- free, no signup
- Insurance included
02 / 03
Get a fixed price
Binding in under 10 minutes, no haggling, no hidden costs.
- Live · 12 min ago
73037
Göppingen
20100
Milano
Est. arrivaltomorrow, 09:30Direct trip, no transhipment03 / 03
We pick up and deliver
Direct trip with no transhipment, on time, as promised.
Reviews
5.0 on Google.
193 verified reviews. Real customers, real orders, all readable directly on Google.
193 verified reviews
Delivery arrived on time despite bad weather. We could track it the whole way, well above expectations.
Ottfried Kessler
via Google · verified
Request handled instantly, on-time delivery, all paperwork available right away. Highly recommended.
Nilo Nebelwald
via Google · verified
We were kept informed throughout, goods arrived in perfect shape. Simply top.
Lorenz Nebelstein
via Google · verified
Last-minute trade-show booking, ISG reacted in minutes and delivered on time. Thank you!
Falk Habermann
via Google · verified
FAQ
Frequently asked questions.
Anything else you'd like to know. We'll answer, even at night.
Yes. Inside 10 minutes, binding, with no hidden costs. What you see is what you pay.
60 min within Germany, max 120 min Europe-wide after order confirmation.
From letters and documents to parcels, pallets, and full truckloads up to 24 tonnes. Machine parts, spares, exhibition gear, time-critical or sensitive freight. Bulky and heavy items via tail-lift or crane.
Yes, in the customer portal, including POD and documents. Your dispatcher actively notifies you on every status change.
Yes, Europe-wide including customs. Six bases across Germany and Poland keep routes short into CEE and Benelux.
Yes, real 24/7 dispatch including nights and weekends. You reach a dispatcher, not a ticket system.
Still got a question? Call us 24/7 at +49 7161 970 99 0.
Book now. Fixed price in 10 minutes.
Online or by phone. We pick up and deliver, reachable 24/7.
- Fixed price in 10 minutes, binding
- Pickup in 60 to 120 minutes
- Reachable 24/7, weekends included