Documented delivery
Provably delivered. In person, on time, with a photo.
An ISG driver hands over your shipment in person, obtains a signature and documents the handover with a photo and a receipt protocol. For contracts, originals, certificates and anything that must not end up in a letterbox.
- Signature & photo
- Court-proof documentation
TÜV Süd certified
60–120min.
Pickup time DE & Europe
100%
shipments documented
28
countries in service area
24/7
Dispatch with a human
Why documented delivery
When "probably arrived" is not enough.
Our driver replaces the postal service's delivery presumption with real proof: personal handover, signature, photo, timestamp. Opposable in court, exculpatory in a dispute.
Receipt protocol
Date, time, place, recipient's name and signature on a signed delivery protocol.
Personal handover
Handover directly to the recipient, not to a letterbox or a neighbour. On request only to a named person.
Photo proof
We photograph the handover and the document handed over. The image is returned to you together with the protocol.
On time within hours
The same day too, at the weekend too, even outside regular postal delivery. Straight to the deadline-relevant address.
Court-proof
Photo, protocol and GPS timestamp hold up in court in a dispute. We store the data for 5 years in an audit-proof way.
Europe-wide
Personal delivery in all 28 countries of our service area. Also cross-border with local customs formalities.
Deadline expires today? We pick up your shipment in 60 minutes.
Dispatch answers the phone, even after 6 pm and at the weekend. One call is enough for the deadline-critical delivery.
When does the Mittelstand book documented delivery
When the date on the protocol matters.
Four situations where an ordinary letter or a parcel service is not enough, because the proof of delivery itself is the value.
Contractual
Time-critical contracts.
Terminations, withdrawals, declarations of acceptance, dunning letters with a deadline. We deliver with a receipt protocol so that date and receipt are reliable.
Originals
Notarial deeds.
Purchase contracts, certificates of inheritance, powers of attorney, affidavits. Personal handover to a notary, lawyer or authority with identity verification.
Deadline
Tender documents.
Bid bond, tender folder, technical documentation. We deliver in person before submission, with the client's receipt stamp as deadline proof.
Compliance
Audit and certificate originals.
ISO audit reports, customs originals, banking documents, confidential papers. Personal handover prevents loss and includes a four-eyes principle.
It's that easy
Booked in three steps.
Online or by phone. You choose the path, we handle the rest.
Pickup
73037GöppingenDestination
20100MilanoLetterParcelPallet01 / 03
Enter the job
Online in 2 minutes or a quick call. You tell us what, when and where.
- Fixed price119€
binding · 6 min
- free, no signup
- Insurance included
02 / 03
Get a fixed price
Binding in under 10 minutes, no haggling, no hidden costs.
- Live · 12 min ago
73037
Göppingen
20100
Milano
Est. arrivaltomorrow, 09:30Direct trip, no transhipment03 / 03
We pick up and deliver
Direct trip with no transhipment, on time, as promised.
Reviews
5.0 on Google.
193 verified reviews. Real customers, real orders, all readable directly on Google.
193 verified reviews
Delivery arrived on time despite bad weather. We could track it the whole way, well above expectations.
Ottfried Kessler
via Google · verified
Request handled instantly, on-time delivery, all paperwork available right away. Highly recommended.
Nilo Nebelwald
via Google · verified
We were kept informed throughout, goods arrived in perfect shape. Simply top.
Lorenz Nebelstein
via Google · verified
Last-minute trade-show booking, ISG reacted in minutes and delivered on time. Thank you!
Falk Habermann
via Google · verified
FAQ
Frequently asked questions.
Anything else you'd like to know. We'll answer, even at night.
Yes. Inside 10 minutes, binding, with no hidden costs. What you see is what you pay.
60 min within Germany, max 120 min Europe-wide after order confirmation.
Yes, in the customer portal, including POD and documents. Your dispatcher actively notifies you on every status change.
Yes, transport insurance across Germany and Europe. Higher coverage on request.
Yes, Europe-wide including customs. Six bases across Germany and Poland keep routes short into CEE and Benelux.
Yes, real 24/7 dispatch including nights and weekends. You reach a dispatcher, not a ticket system.
Still got a question? Call us 24/7 at +49 7161 970 99 0.
Book now. Fixed price in 10 minutes.
Online or by phone. We pick up and deliver, reachable 24/7.
- Fixed price in 10 minutes, binding
- Pickup in 60 to 120 minutes
- Reachable 24/7, weekends included