Add-on services
When standard is not enough.
Tail-lift, fixed appointments, extended insurance, crane service. Five add-on services you can add to any express or forwarding order. Fixed price per service, transparent in the quote.
- Fixed price per add-on
- Itemised in the quote
TÜV Süd certified
10min.
Fixed price incl. add-ons
5
bookable add-on services
28
countries in service area
24/7
Dispatch with a human
Add-on services
Five add-ons that save your day.
Bookable with a single click in the fixed-price calculator. Every add-on has a binding surcharge, no surprise afterwards.
Tail-lift
Tail-lift on the vehicle for heavy or bulky freight without a ramp. From 49 €.
Transport insurance
Extended coverage beyond standard carrier liability. From 19 €.
Fixed pickup time
Binding pickup time instead of a time window. From 100 €.
Fixed delivery time
Binding delivery time instead of a time window. From 100 €.
Crane loading and unloading
Crane service for machines and large parts that cannot be moved with a pallet jack. From 149 €.
Special transports on request
Dangerous goods, refrigerated transport, valuables with a two-driver crew. Just ask us, we calculate individually.
Need a tail-lift or a fixed appointment?
Simply add it in the fixed-price calculator. Dispatch answers the phone if your add-on is not on the list.
When does the Mittelstand book add-ons
When the ramp is missing or the deadline is set.
Four typical situations where an add-on service makes the difference between delivered and failed.
Construction & trades
Delivery without a ramp.
A building site, a private address, smaller workshops. The tail-lift sets pallets down at the vehicle, with no forklift on site.
Deadline
Fixed delivery at 09:00.
If the plant requires an exact delivery time, book a fixed delivery time. We keep the time reliably, with no time-window tolerance.
Machinery
Crane for plant transport.
A machine tool, injection mould, special equipment. We bring a mobile crane for loading and unloading, instead of forklift juggling on site.
Valuables
Extended insurance.
Prototypes, samples, high-value components. We include your extended transport insurance in the same fixed price.
It's that easy
Booked in three steps.
Online or by phone. You choose the path, we handle the rest.
Pickup
73037GöppingenDestination
20100MilanoLetterParcelPallet01 / 03
Enter the job
Online in 2 minutes or a quick call. You tell us what, when and where.
- Fixed price119€
binding · 6 min
- free, no signup
- Insurance included
02 / 03
Get a fixed price
Binding in under 10 minutes, no haggling, no hidden costs.
- Live · 12 min ago
73037
Göppingen
20100
Milano
Est. arrivaltomorrow, 09:30Direct trip, no transhipment03 / 03
We pick up and deliver
Direct trip with no transhipment, on time, as promised.
Reviews
5.0 on Google.
193 verified reviews. Real customers, real orders, all readable directly on Google.
193 verified reviews
Delivery arrived on time despite bad weather. We could track it the whole way, well above expectations.
Ottfried Kessler
via Google · verified
Request handled instantly, on-time delivery, all paperwork available right away. Highly recommended.
Nilo Nebelwald
via Google · verified
We were kept informed throughout, goods arrived in perfect shape. Simply top.
Lorenz Nebelstein
via Google · verified
Last-minute trade-show booking, ISG reacted in minutes and delivered on time. Thank you!
Falk Habermann
via Google · verified
FAQ
Frequently asked questions.
Anything else you'd like to know. We'll answer, even at night.
Yes. Inside 10 minutes, binding, with no hidden costs. What you see is what you pay.
Yes, transport insurance across Germany and Europe. Higher coverage on request.
From letters and documents to parcels, pallets, and full truckloads up to 24 tonnes. Machine parts, spares, exhibition gear, time-critical or sensitive freight. Bulky and heavy items via tail-lift or crane.
60 min within Germany, max 120 min Europe-wide after order confirmation.
Yes, real 24/7 dispatch including nights and weekends. You reach a dispatcher, not a ticket system.
Yes, Europe-wide including customs. Six bases across Germany and Poland keep routes short into CEE and Benelux.
Still got a question? Call us 24/7 at +49 7161 970 99 0.
Book now. Fixed price in 10 minutes.
Online or by phone. We pick up and deliver, reachable 24/7.
- Fixed price in 10 minutes, binding
- Pickup in 60 to 120 minutes
- Reachable 24/7, weekends included