Add-on services
When the standard run is not enough.
Tail lift, roof loading, neutral delivery, additional insurance and tighter arrival windows. Four add-ons and two time-window options you book directly in the fixed-price calculator. Crane services are quoted individually.
- Fixed price per add-on
- Itemised in the quote
TÜV Süd certified
6min.
add-on options at a fixed price
4
bookable add-on services
28
countries in service area
24/7
Dispatch with a human
Add-on services
Five add-ons that save your day.
Bookable with a single click in the fixed-price calculator. Every add-on has a binding surcharge, no surprise afterwards.
Tail-lift
Hydraulic tail lift on the 7.49 t and 11.99 t trucks for heavy or bulky goods without a ramp. 149 € net flat.
Additional transport insurance
Extended coverage beyond standard carrier liability. From 19 €.
Pickup arrival window
6-hour window included. 3-hour window +100 €, fixed time +150 € net. The window is the arrival time, not loading or waiting time.
Delivery arrival window
6-hour window included. 3-hour window +100 €, fixed time +150 € net. The window is the arrival time, not loading or waiting time.
Roof loading
Loading through the trailer's roof opening (suitable sliding roof). 99 € net. No crane included: crane services are quoted individually, talk to us.
Neutral pickup/delivery
Pickup and delivery without any reference to the sender, e.g. for drop shipping. 119 € net as one package, not per leg.
Special transports on request
Dangerous goods, refrigerated transport, valuables with a two-driver crew. Just ask us, we calculate individually.
Need a tail lift or a tighter arrival window?
Simply add it in the fixed-price calculator. Dispatch answers the phone if your add-on is not on the list.
When does the Mittelstand book add-ons
When the ramp is missing or the deadline is set.
Four typical situations where an add-on service makes the difference between delivered and failed.
Construction & trades
Delivery without a ramp.
A building site, a private address, smaller workshops. The tail-lift sets pallets down at the vehicle, with no forklift on site.
Deadline
Fixed delivery at 09:00.
If the plant requires an exact delivery time, choose the “fixed time” arrival window for delivery. That time is the binding arrival time.
Machinery
Crane for plant transport.
Crane services are not an online add-on: we quote crane loading and unloading individually and tell you the price before booking.
Valuables
Extended insurance.
Prototypes, samples, high-value components. The additional transport insurance (150 € flat) appears as its own line in the fixed price.
It's that easy
Booked in three steps.
Online or by email. You choose the channel, we take care of the rest.
Pickup
73037GöppingenDestination
20100MilanoLetterParcelPallet01 / 03
Enter the job
Online in 2 minutes or by email. You tell us what, when and where.
- Fixed price119€
binding · 6 min
- free, no signup
- Carrier liability included
02 / 03
Get a fixed price
Binding in under 10 minutes, no haggling, no hidden costs.
- Live · 12 min ago
73037
Göppingen
20100
Milano
Est. arrivaltomorrow, 09:30Direct trip, no transhipment03 / 03
We pick up and deliver
Direct trip with no transhipment, on time, as promised.
Reviews
5.0 on Google.
193 verified reviews. Real customers, real orders, all readable directly on Google.
193 verified reviews
Delivery arrived on time despite bad weather. We could track it the whole way, well above expectations.
Ottfried Kessler
via Google · verified
Request handled instantly, on-time delivery, all paperwork available right away. Highly recommended.
Nilo Nebelwald
via Google · verified
We were kept informed throughout, goods arrived in perfect shape. Simply top.
Lorenz Nebelstein
via Google · verified
Last-minute trade-show booking, ISG reacted in minutes and delivered on time. Thank you!
Falk Habermann
via Google · verified
FAQ
Frequently asked questions.
Anything else you'd like to know. We'll answer, even at night.
Yes. Inside 10 minutes, binding, with no hidden costs. What you see is what you pay.
Yes. Every shipment is covered by statutory carrier liability under ADSp (Germany) and CMR (international). You can add additional transport insurance in the fixed-price calculator as a separate line.
From letters and documents to parcels, pallets, and full truckloads up to 24 tonnes. Machine parts, spares, exhibition gear, time-critical or sensitive freight. Bulky and heavy items via tail lift; crane on request.
60 min within Germany, max 120 min Europe-wide after order confirmation.
Yes, real 24/7 dispatch including nights and weekends. You reach a dispatcher, not a ticket system.
Yes, Europe-wide including customs. Six bases across Germany and Poland keep routes short into CEE and Benelux.
Still got a question? Call us 24/7 at +49 7161 970 99 0.
Book now. Fixed price in 10 minutes.
Online or by email. We collect and deliver, reachable 24/7.
- Fixed price in 10 minutes, binding
- Pickup in 60 to 120 minutes
- Reachable 24/7, weekends included