Industries · Machinery
When the technician is waiting, we set off.
Service call-outs, plant commissioning, express spare parts. ISG brings the part to the technician, the module to the hall, the plant component to the customer, across Germany or cross-border.
- Fixed price in 10 min.
- Service-experienced
TÜV Süd certified
60–120min.
Pickup DE & Europe
20+years
machinery experience
28
countries in service area
24/7
Dispatch with a human
Why ISG for machinery
When standstill costs thousands per hour.
In machinery, every hour the plant is not running counts. A direct trip pays off against any groupage delay.
Express spare parts
Tool breakage, sensor failure, hydraulic leak. We pick up from the plant and bring the part to the technician within hours, across Germany.
Service call-outs in Europe
A technician is at the customer in Italy, Czech Republic or Poland. We load from the plant in Göppingen and deliver the same day.
Plant modules
Machine tools, injection moulds, special equipment. If needed with a mobile crane for loading and unloading instead of forklift juggling.
Commissioning appointment
Binding delivery time for the commissioning slot. We keep the date and time, documented with the site manager's receipt stamp.
24/7 dispatch
On Sundays too, at night too. Dispatch answers the phone, no bot, no answering machine. Calculated at once, on the road at once.
Insurance included
Carrier liability under ADSp Europe-wide. On request, extended coverage for prototypes, special equipment and high-value components.
Fleet for machinery
From the Caddy to the mega tractor-trailer.
Four classes for machinery shipments: a Caddy for a warehouse part, a mega tractor-trailer for the full load of plant.
Caddy
ab 49 €
Fastest city van. One pallet, on the road in minutes.
- Nutzlast
- 400 kg
- Volumen
- 1 m³
- EPAL
- 1
Bus-Koffer
ab 69 €
Closed box for safe transport of sensitive goods.
- Nutzlast
- 1.200 kg
- Volumen
- 16 m³
- EPAL
- 4
Planen-Sprinter
ab 119 €
Tarp Sprinter, flexible loading from any side.
- Nutzlast
- 1.150 kg
- Volumen
- 8.5 m³
- EPAL
- 8
LKW 7,49 t
ab 159 €
Mid-tier, 15 pallets, fast, agile.
- Nutzlast
- 2.200 kg
- Volumen
- 31.6 m³
- EPAL
- 15
LKW 11,99 t
ab 189 €
Solid mid-class for longer routes.
- Nutzlast
- 5.000 kg
- Volumen
- 42.3 m³
- EPAL
- 17
Sattelzug
ab 249 €
Full truck load, 24 t and 34 pallets direct.
- Nutzlast
- 24.000 kg
- Volumen
- 84.8 m³
- EPAL
- 34
Sattelzug Mega
ab 279 €
Mega trailer, 3.00 m inside height for bulky goods.
- Nutzlast
- 24.000 kg
- Volumen
- 101.1 m³
- EPAL
- 34
Plant at a standstill, part missing?
Dispatch answers the phone, even at night. Fixed price in 10 minutes, pickup within the next 60 minutes.
Four real service emergencies
How service planners book ISG.
Examples from recent weeks, trimmed to the essentials.
Service on site
Hydraulic valve to Milan.
A technician at the customer in Italy, the valve in the Göppingen warehouse. We pick up in the morning and deliver to the technician before the shift starts.
Commissioning
Machine tool to the customer.
A 12 t machine tool to the hall. We bring the mobile crane along, loading and unloading in a single appointment, with no sub-coordination.
Tool exchange
Injection mould swapped.
Mould out to the toolmaker, new mould in. We pick up, drive to the toolmaker, wait for the repair, deliver back. Fixed delivery time.
Pre-series
Prototype for validation.
A prototype component to the test plant. Extended insurance, direct trip, photo handover to the validation engineer.
It's that easy
Booked in three steps.
Online or by phone. You choose the path, we handle the rest.
Pickup
73037GöppingenDestination
20100MilanoLetterParcelPallet01 / 03
Enter the job
Online in 2 minutes or a quick call. You tell us what, when and where.
- Fixed price119€
binding · 6 min
- free, no signup
- Insurance included
02 / 03
Get a fixed price
Binding in under 10 minutes, no haggling, no hidden costs.
- Live · 12 min ago
73037
Göppingen
20100
Milano
Est. arrivaltomorrow, 09:30Direct trip, no transhipment03 / 03
We pick up and deliver
Direct trip with no transhipment, on time, as promised.
Reviews
5.0 on Google.
193 verified reviews. Real customers, real orders, all readable directly on Google.
193 verified reviews
Delivery arrived on time despite bad weather. We could track it the whole way, well above expectations.
Ottfried Kessler
via Google · verified
Request handled instantly, on-time delivery, all paperwork available right away. Highly recommended.
Nilo Nebelwald
via Google · verified
We were kept informed throughout, goods arrived in perfect shape. Simply top.
Lorenz Nebelstein
via Google · verified
Last-minute trade-show booking, ISG reacted in minutes and delivered on time. Thank you!
Falk Habermann
via Google · verified
FAQ
Frequently asked questions.
Anything else you'd like to know. We'll answer, even at night.
Yes. Inside 10 minutes, binding, with no hidden costs. What you see is what you pay.
60 min within Germany, max 120 min Europe-wide after order confirmation.
We work without transhipment hubs. After pickup, your shipment goes straight to the consignee with no stops and no reloading. Faster, gentler on the goods, easier to plan.
Yes, in the customer portal, including POD and documents. Your dispatcher actively notifies you on every status change.
Yes, Europe-wide including customs. Six bases across Germany and Poland keep routes short into CEE and Benelux.
Yes, real 24/7 dispatch including nights and weekends. You reach a dispatcher, not a ticket system.
Still got a question? Call us 24/7 at +49 7161 970 99 0.
Book now. Fixed price in 10 minutes.
Online or by phone. We pick up and deliver, reachable 24/7.
- Fixed price in 10 minutes, binding
- Pickup in 60 to 120 minutes
- Reachable 24/7, weekends included